Effectively navigating the "human element" of work is one of the most critical jobs of a leader. It's often what separates a struggling manager from a truly great one. This ability hinges on one key area: Emotional Intelligence (EQ) . While EQ is essential for success, many leaders still struggle to develop it. For those unfamiliar, emotional intelligence is the ability to notice, understand, and manage your own emotions and also to recognize and influence the emotions
