Newsletter

Introduction: The Gap Between Estimate and Reality Every digital agency starts a project with a solid estimate, a carefully crafted Statement of Work (SOW), and a target profit margin. Yet, for many, the final Project P&L shows a margin far lower than planned, or worse, a loss. Why the disconnect? The problem isn't the initial estimate; it's the lack of operational discipline and proactive control during  project execution. In a service business where time and human expertise

Introduction: The Misconception Killing Your Margins Most digital agency owners understand that a "billable rate" is required, but few understand how often an inaccurate rate is the hidden factor that destroys profitability. You might be delivering projects on time, but if your rates are simply based on "what the competitor charges" or a rudimentary salary markup, you are losing money on every invoice. As an Operations and Profitability expert, I see this gap every week. The

As a leader, your success isn't just about managing tasks and timelines; it's about your ability to work with people  effectively. In Part 1 , we discussed the foundation of Emotional Intelligence (EQ): how to regulate your own  internal emotions. Now, we focus on the other half of the equation. Just to refresh, emotional intelligence  is the ability to notice, understand, and manage your own emotions and also to recognize and influence  the emotions of other people. This art

Effectively navigating the "human element" of work is one of the most critical jobs of a leader. It's often what separates a struggling manager from a truly great one. This ability hinges on one key area:   Emotional Intelligence (EQ) . While EQ is essential for success, many leaders still struggle to develop it. For those unfamiliar,   emotional intelligence   is the ability to notice, understand, and manage your own emotions and also to recognize and influence the emotions

Have you ever had a project that... just... never... ends? These "zombie projects" do more than just fail; they actively drain your resources, time, and team morale. The solution isn't just better software; it's better project leadership. Before you launch your next big initiative, learn how a strategic Project Manager stops these profit leaks and turns your great ideas into profitable realities.

When a project fails, the first person everyone looks at is the project manager. While a project's failure isn't always the PM's fault, the spotlight is unavoidable. This immense pressure is why so many talented professionals struggle. Many project managers are thrown into the deep end with no guidelines or formal certifications—just a deadline, a team, and a high-stakes objective. They quickly learn that project management is far more than just pushing tasks, managing schedu

Is AI coming for your job? It's the question on every project manager's mind. Meanwhile, the C-suite is asking a different question: How can we use AI to make our projects faster, smarter, and more efficient? The good news is that the answer to both questions is the same. AI isn't a replacement for project managers. In fact, I would argue that it's a powerful tool that frees up human leaders to do what they do best: lead. The future isn't about automation replacing people but

Picture this: You're three months into a project when suddenly stakeholders start asking for features that were "never discussed." Sound...

Ever watched a promising project crumble because nobody knew who was supposed to do what? Picture this: Your team launches an exciting...

At one point or another, you may be asked to accomplish a work initiative that makes you question all of your life choices. You begin...

In today’s fast-paced business environment, profitability isn’t just about increasing revenue—it’s about optimizing operations, reducing...

The impact of ineffective client management extends far beyond the immediate loss of a single project.

By Darius Gordon, PMP February 2025 Does your business day feel like a never-ending game of whack-a-mole? You handle one crisis only to...

Are you still managing your projects in Excel? You might be unknowingly holding your team back.....

Did you know that one of the biggest causes of project failure is a lack of clarity around roles and responsibilities? Specifically, the....

Let’s talk about a game-changer in productivity— ClickUp . After diving deep into its capabilities, I’m convinced it’s not just another...